Once your order has been placed our team will get to work on building your mattress. Once the mattress is built and ready to ship we deliver it to our delivery partner.
We work with an independent family owned logistics company who have been established for the last 30 years like ourselves. Once they have your mattress they look at planning deliveries in the most fuel efficient way, they will contact you to arrange a delivery date and time slot.
We can collect and recycle your old mattress at the time of delivering your new one.
Please leave the old mattress unmade and our delivery partners will do the rest. Everything collected is recycled. We do not send mattresses to landfill.
The mattress is taken apart by hand in an extremely labour-intensive procedure, hence the higher cost of sending your mattress for recycling. The springs must be removed to be sent for metal recycling. The foam and fillings can be recycled to make carpet underlay and other products.
In some cases, for hygiene reasons our delivery partners might ask the customer to bag up some items and they have the right to refuse to collect any items.
Where we deliver for FREE
We deliver free to most of the mainland UK
Where we charge for Delivery in the UK – Please contact the office for delivery to these post codes in Scotland & Cornwall: Additional charges will apply
Zone 3 – Central belt of Scotland & Zone 6 - Cornwall & Devon - Surcharge Areas please add £35 + VAT excess to these postcode areas
The surcharge listed below will apply to deliveries in these specific postcode areas:
CA, DG1-4, EH1-38, G1-80, FK1-16, KA, ML, TD1-9 – Central Belt of Scotland
TR, PL, EX & TQ – Cornwall & Devon Area
Zone 4 – Scottish Highlands – Surcharge Areas please add £55 + VAT excess to these postcode areas
AB1-30, DD1-11, DG5-9, DG13-14, EH39-42, FK17-21, G81-84, IV1-6, IV12-13, IV30-36, KY1-KY16,
PA1-19, PH1-14, TD10-15.
Zone 4 Remote – Area 1 – Surcharge Areas please add £115 + VAT excess to these postcode areas.
AB31+, KW6-10, IV7-11, IV14-20, PA21-27, PA80, PH15-26, IV63.
Zone 4 Remote – Area 2 – Surcharge Areas please add £145 + VAT excess to these postcode areas.
IV24-25, IV28, KW1-5, PA32-38, PH30-35, PH49-50
Zone 4 Remote – Area 3 – Surcharge Areas please add £165 +VAT excess to these postcode areas.
IV21-33, IV26-27, IV52-54, IV40 Mainland Only, KW11-KW14, PA28-PA31, PH36-PH41
Zone 4 – Offshore Scotland – Surcharge start at £175 – £300 + VAT excess to these postcode areas (please call us)
HS1-HS9, IV40 Isle of Raasay, IV41-IV49, IV51, IV55-IV56, KA27, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH41-PH44 and ZE
Please allow up to 15 – 28 working days for delivery to the above areas.
We also cannot deliver to these areas at the moment, Isle of Man, The Republic of Ireland and Northern Ireland.
But we are hoping to work with new distribution partners in Northern Ireland, The Republic of Ireland soon.